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Crime and antisocial behaviour

Examples: Burglary, Noisy neighbours, Drug dealing on my street, Repeated harassment.

If someone is in danger or it can't wait:

Immediate danger to life, violence, or a crime happening now: 999
Non-emergency police: 101

What do you need?

Pick one — each answer below says where to start and where to go next.

Shared responsibility. Antisocial behaviour is shared: police for crime and patterns of ASB, the council for noise, nuisance and civil ASB powers (Portsmouth Homes housing officers for council tenants). The ASB case review brings the agencies together.

I want to report a problem or apply for something

Start here

Hampshire and Isle of Wight Constabulary

Report a crime or antisocial behaviour online, or call 101 → · 101

Why them: Crime and patterns of ASB are police matters; one-off low-level ASB is unlikely to get an immediate police response.

They can
  • Investigate crime
  • Act on patterns of ASB, drug dealing, harassment and criminal damage
They can't
  • Deal with noise nuisance — that is the council's environmental health role

Checked 23 September 2026 · source

Also useful

Portsmouth City Council — antisocial behaviour team

Report antisocial behaviour or a noise nuisance to the council →

If that link doesn't open, start from this page.

Why them: The council handles noise, nuisance and civil ASB interventions; Portsmouth Homes tenants report to their housing officer.

They can
  • Investigate noise and nuisance
  • Use formal ASB interventions
  • Deploy community wardens
They can't
  • Respond to crime in progress — call 999

Checked 23 September 2026 · source

I want to challenge a decision that has been made about me

Start here

Hampshire and Isle of Wight Constabulary — Professional Standards

Complain about the police → · 101

Why them: All police complaints start with the force (the IOPC passes complaints back to the force for the initial stage).

They can
  • Investigate and give a written outcome with your right of review
They can't
  • Handle a complaint about the Chief Constable — that goes to the Police and Crime Commissioner
If it isn't put right
  1. Police and Crime Commissioner or IOPC (review) — Within 28 days of the outcome letter; the letter says which body reviews your case

Checked 23 September 2026 · source

I need someone to help me with my case

Start here

Your ward councillors (3 per ward, 14 wards)

Ask your ward councillor to take up your case or raise it with the council →

Why them: Councillors do ward casework and set council policy and budget, so they can chase officers on a council matter and raise patterns with the relevant Cabinet member or a scrutiny panel.

They can
  • Raise your case with council officers and ask for an explanation
  • Act as your representative in a council complaint (with your consent)
  • Raise an issue with the relevant executive (Cabinet) member or ask a scrutiny committee to look at it
They can't
  • Instruct officers to overturn a decision taken under a statutory process
  • Decide matters that belong to another body (NHS, police, water companies, government departments)

Checked 23 September 2026 · source

I want to change how things are done, not just fix my case

Start here

Hampshire and Isle of Wight Police and Crime Commissioner

Raise policing priorities with the PCC, who sets the Police and Crime Plan →

Why them: The elected PCC sets local policing priorities (Police and Crime Plan 2024–2028) and holds the Chief Constable to account.

They can
  • Set policing priorities and budget
  • Carry out independent reviews of some police complaint outcomes
They can't
  • Direct operational policing of individual cases
  • Set sentencing, which is national law applied by courts

Checked 23 September 2026 · source

Also useful · Official proposal

Hampshire and the Solent Combined County Authority (future Mayor)

Note: policing governance is expected to move to the Hampshire and Solent Mayor →

Why them: HSCCA states the Mayor (first elected May 2028) will become accountable for PCC and fire authority functions, subject to secondary legislation.

They can
  • Nothing yet on policing — the transfer has not happened
They can't
  • Take local ASB or crime reports

Checked 23 September 2026 · source

I have complained and it has not been put right

Start here

ASB case review (police, council and partners)

Request an ASB case review if repeated reports have not been acted on → · 101

Why them: It gives repeat victims a legal right to have agencies review the action taken, if the threshold is met.

They can
  • Make agencies share information, review action so far and decide further action
They can't
  • Start unless the threshold is met: 3 or more reports by one person in 6 months, or 5 people reporting similar incidents (with consent); each incident reported within one month; latest within the last 6 months

Checked 23 September 2026 · source

Also useful

Independent Office for Police Conduct

Ask for a review of a serious police complaint outcome →

Why them: The IOPC reviews the more serious complaint outcomes; the PCC reviews the rest.

They can
  • Review whether the outcome was reasonable and proportionate
They can't
  • Take a review if your outcome letter names the PCC as the review body

Checked 23 September 2026 · source

Your councillors and MP

Useful if the route above has failed, or it's about local policy. Optional: we look up your postcode once and never store it.

This tells you where to start and what comes next. It is not legal advice. Time limits shown are the ones each body publishes; always check your own decision letter, which may give a different deadline.